The ski area will open on Saturday, December 23rd.

TUTORIELS
How do I use my "soleils" ?

– Log in to your account.

– Proceed as usual to order a Portes du soleil day pass.

– Place your package order as usual.

– In your basket, during the order summary, if your sun balance is sufficient, you will be asked to use 1 loyalty day.

– Click on “yes” and validate.

– Proceed to payment as usual

– You benefit from a free package.

What is a hands free card?

This is an electronic support card on to which your lift pass is credited. You carry the card at all times, and it can be read electronically at distance by the reading devices at the bottom of each lift.

Three advantages :

Practical. Less risk of loss or deterioration because this card remains in your pocket (do ot place it with your mobile phone, any other hands- free card, keys or any metal object).

Environmentally Friendly : Rechargeable season after season.

Good Value : No need to repurchase a card and from now on you can save precious time by recharging your lift passes on line (avoiding lengthy queues at lift pass offices).

Where can I collect my Internet package ?

When you recharge your ski pass online, you can use a rechargeable card you already own: most ski area cards work (often marked Team Axess with a recharge number in the format: WTP XXXXXXX-XXX-XXX).

You can also buy a card online for €3, then collect it from one of our collection points : Collection point details

Online reloading : how to proceed?

The hands-free card has a unique number, made up of 14 digits and letters. This number is called the Internet N° or WTP N°.

It is written on the N° format: XXXXXXXX-XXX-XXX with numbers and/or letters (never the letter “O”, but the number zero).

When you enter this number for your online order, and check “DO YOU HAVE A SUPPORT? YES NO”, the system reloads your selected package.

The pass will be validated on your 1st lift pass, during your 1st day of skiing in Les Gets (please pass gently in front of the terminal on your 1st pass). Even if technically the activation of your load can work in Morzine, we only guarantee it for a 1st passage/departure of the day on a Les Gets RM.

At present, for reasons of compatibility, we only accept cards from other domains that have the same format number as us.

Where is the No WTP ?

This number is written on your hands-free card.

If you are unable to read the entire number on your card, we can find it for you if you have already ordered online. Please contact us by e-mail at commandes@sagets.fr.

Fidelity points ?

Earn loyalty points by joining MY CLUB PORTES DU SOLEIL!

You can enjoy the 12 resorts in the area to your heart’s content.

You earn Soleils for every ski pass purchased in the resort of your choice, excluding season passes and discounted rates.

You get a free Portes du Soleil day ski pass for every 200 Soleils you spend.

You get a free Portes du Soleil mountain bike day pass for as little as 80 Soleils.

Membership is free

 

STAYING LOYAL TO PORTES DU SOLEIL IS..:

Simple : Consult your purchases from your secure personal space at any time.

Soft : Earn Soleils every time you buy a ski pass in one of our 12 resorts, at the cash desk or online.

Flexible : Register up to 7 My Club cards on the same account (editable) to earn Soleils faster.

 

On your account, you’ll see a summary of your card purchases.

How do I order or top up my package ?

Visit www.lesgets.ski. This site allows you to order or recharge your packages. The best prices are guaranteed on the Web:

– Choose the type of ski pass you want, season or stay, Les Gets – Morzine or Les Portes du soleil.

– Choose the date of the 1st day of skiing (or mountain biking). Be careful not to confuse it with the day of arrival in the resort.

– Select the number of passes required and add to basket.

– Fill in the information requested when ordering (for the date of birth, select the year first, then the month, then the day); if you’ve already ordered, the information is saved, so there’s no need to fill it in again. Select the people who will accompany you, or add those who are not registered.

– Insurance is systematically offered for ski passes, so check if you need it.

– Confirm your order and pay the amount due, as summarized in your basket.

– The order must be placed at least 15 minutes before going to the slopes. If the order includes special-rate ski passes requiring proof of age, for example, the validation time may be extended.

The same applies to summer ski passes.

What are the payment options?

Internet : payment by credit card, american express and connect vacation vouchers.

Cash desk : All “standard” means of payment are accepted: cheques, cash, bank cards and vacation vouchers.

What is Snow Risk Insurance ?

You’ll find insurance details on snowrisk.com. It is not compulsory, but is systematically offered in winter and summer, for your safety.
Check with your insurance company or bank to find out if you have insurance that covers your stay.

Winter day rate : 3.50 € / person / day

Summer day rate : 4 € / person / day

My WTP number is invalid

– “Incorrect card number”: Check that you have entered the number “0” and not the letter “o”.

– “This person already has a package for this period, you will find it in the basket”: a package is already loaded on your hands-free card for this period, you can find it in “my basket”, “consult basket”. You can modify this basket if you wish.

– “Existing skier”: your hands-free card is already linked to another customer account. You must delete it before you can register it to this new account.

How can I benefit from better rates?

Take advantage of the best rates and promotions by buying or recharging your ski passes online.

 

Tribu : get 10% discount on Les Gets/Morzine and Portes du Soleil packages! From 4 days, 4 people minimum, same ski area, same duration with a single payment! Offer valid in summer too!

Saturdays and weekends : a unique, low rate if you ski only on Saturdays or weekends in Les Gets/Morzine : PACKAGE RATES

Early-booking stays : benefit from reductions of up to 15% on your stays (from 5 days) in Les Gets/Morzine and Portes du soleil. Offer valid online only, with a purchase deadline.

 

All these discounts are not cumulative.
For further information, please contact us by e-mail at commandes@sagets.fr
The ski pass does not include insurance. You can take it out at the time of purchase.

How do I use my promotional code?

TUTORIEL CODES PROMO

All you have to do is select a day package and the ski area (Les Gets-Morzine or Portes du Soleil) ; just before the checkout stage, you can insert your promotional code in the blue banner: PROMOTIONAL OPERATIONS. The amount of your order will be modified once your promotional code has been validated.

Do I need a photo ?

If you are purchasing a season package, a photo will be required.

When ordering online, you can upload a photo in various formats (jpg, gif, png), either already on your computer or downloaded from a camera. This step is compulsory even if you have already uploaded one the previous season, and you will not be able to proceed to the next step without having uploaded a photo.

A photo is required for the purchase of a season package, a stay of 8 days or more, and for any package for a person under 5 or over 75.

My photo is already in your database...

Even if we already have your photo, the online order will not be completed without this compulsory step. You’ll need to upload a new one.

There are a number of us coming. Are there special group prices ?

With us, a group is formed from 13 people, with a single set of rules and regulations, and only for constituted groups, i.e., an association, a works council…under no circumstances can it be 13 friends coming together.

If you are a group of 4 or more, you can benefit from the Les Gets-Morzine or Portes du Soleil “Tribu” rate: 10% discount on packages of 4 days or more. Please note that all guests must purchase the same ski pass for the same duration and the same ski area, with a single payment.

I haven't received my order confirmation.

Sometimes the security settings on your computer filter out unwanted mail. Please check that the e-mail is not in your spam folder.

If not, you can contact us by e-mail. If you have been able to complete your order without hindrance, the transaction has normally been validated. We will send you this confirmation as soon as possible.

Age categories

Under 5s: free pass issued at the ticket office or online on presentation of proof of civil status and a photo.

Adults : aged 26 to 64
Children : 5 to 15 years old
Youth : 16 to 25 years old
Senior : 65 to 74 years
Super senior : 75 years and over. Reduced rates on day, stay and season passes on presentation of proof of civil status and a photo. Packages available at the ticket office or online.

All passes are issued on €3 hands-free cards. If you already have a hands-free card, don’t forget to top it up!

Which area to choose ?

Winter Area Les Gets – Morzine :
– 2 resorts
– 120 km of runs
– 71 runs
– 47 lifts
– 2 snowparks
– 1 play area (Territoire du Grand Cry) & several children’s and beginners’ zones
– 1 boarder cross
– 1 freeride zone

 

Winter Area Les Portes du Soleil :
– 2 countries (France and Switzerland)
– 12 resorts
– 650 km of runs
– 283 marked runs
– 202 lifts
– 10 snowparks

 

Les Portes du Soleil summer area :

– 2 countries (France and Switzerland)
– 12 resorts
– over 600 kms of pistes
– 25 ski lifts
– 5 bike parks

For electric mountain biking :
– 40 kms of prepared trails
– 550 kms of marked trails
– 21 Bosh recharging points

Bienvenue sur notre nouveau site de vente

Si vous êtes adhérent My Club Portes du Soleil, connectez-vous avec l’email et mot de passe de votre station Portes du Soleil habituelle.

Si c’est votre première visite sur le site d’un des stations des Portes du Soleil, merci de créer un compte.